Small Business Leadership and Sales Blog

Small Business Leadership: People Don't Care

Posted by Catherine Bernard

People don’t care…

…how good you are. They care how good you’re going to help them become.

…what you can’t do. They care what you CAN do.

…if you’re having a bad day. They care how you’re going to help them have a better day.

…about price. They care about value, convenience and risk.

…about your company. They care about the problems your company can solve.

…about being apologized to. They care about answers, solutions and resolutions.


Article Written by Scott Ginsberg

Peace, Love and Gumbo~

Marvin LeBlanc

Tags: Small Business Tips, Customer Service