Small Business Leadership and Sales Blog

Small Business Leadership: Economic Influencers

Posted by Marvin LeBlanc

Hello Marvelous people!

Today we wish to share some fresh perspective on the value of embracing social media. I first came to hear, know & then work with EMerge about a year ago. The value & insights that are shared in this article needs to be applied to what you are doing in your income hell or high water book cover dustry. So, just because you may not be in Real Estate, the prinicipals in this article will give you the direction on, "WHAT"S NEXT?" in how we must market
to stay in front of the clients we wish to serve.
 
For those of you who's been patiently waiting to order my new book, "COME HELL OR HIGH WATER" -- you can now do so. Just click on the book cover to the right of this article & order it today. Thank you for all your feedback on the types of subjects you seek to learn about. Keep your feedback coming to Marvin@MarvinLeBlanc.com  Yes, I really do read every one of them myself.
 
Marvin LeBlanc, LUTCF,CNP
Chief Dream Catcher
 
 
http://rismedia.com/2011-07-06/the-long-song-of-technology-does-your-voice-make-the-cut/

Tags: Small Business Tips, Overcoming Adversity, Small Business Leadership, Small Business Leadership Speaker

Small Business Leadership: LinkedIn Is Essential For Business

Posted by Marvin LeBlanc

 

Take a careful look at some recent data that was shared from Linkedin Guru  Mr. Lewis Howes. Marvin LeBlanc LinkedIn Photo
 
Personally, if I could move back the hands of time, I would've spent my time on Linkedin versus building my Facebook presence. But I wasn't aware of the power of Linkedin back then. You don't have to make the same mistake.
 
As always, we can certainly talk about this more if you like.
 
www.Linkedin/in/MarvinLeBlanc
 or
Cell 225-938-4177 (Leave a clear message and talk slowly)
 
Marvin LeBlanc, LUTCF,CNP
 

Why You Can No Longer Afford to Ignore Linkedin:

  • Linkedin has more than doubled in size (OVER 100 Million Members) in the past year with one user added every single second!
  • Executives from ALL Fortune 500 Companies are registered on Linkedin!
  • 45% of linkedin’s members are considered the major-decision makers for their companies.  (Twitter & Facebook account for only 24-29%!)
  • Linkedin holds the record for the Highest Average Household Income over all other Social Network ing sites at over $109,000 per member!
  • There are no distractions!  On Linkedin, you’ll only find high-caliber individuals with a business mindset, focused on networking for results!
  • With the IPO of Linkedin – It’s now valued at over 6 Billion Dollars and Interest and awareness is at a n all time high.
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Tags: Small Business Tips, Business Leadership, Small Business Sales Speaker, Small Business Leadership

Small Business Leadership: Four Words That Make Life Worthwhile

Posted by Marvin LeBlanc

Hello Marvelous People!

First I want to tell you that I am honored that you continue to share my
blog with others around the world. Our subscriber base continues to grow &
it is that exact encouragement that continues to keep me committed to bring
you valuable content that may inspire you during your path to higher
achievement.

One of the most precious gifts that you can ever receive – (And by the way
you can’t buy it with money) – is the gift of being around a role model or a
mentor. Around 1980-81, I discovered a person that would be that person for me. Jim Rohn is no longer with us, but his spirit remains inside me today, as it
does millions of others that he has positively impacted over the years. We shared a stage only once. There were 4 or 5 speakers that night. I was the first speaker.He was the last.  As they say, we saved the “BEST FOR LAST”. They did. He spoke to a group of hopeful Network Marketers that were distributing products with Meadow Fresh Farms. A company out of Utah.
marvin leblanc learn more resized 600
That was 31 years ago as I write this text, I enjoyed their nutritional beverage products 20 minutes ago. Their products now are distributed by Legacy.
 Jim Rohn had an impact on me. 31 years ago a product had a positive impact on me. 31 years ago Jim Rohn taught the following Life Lessons to me.

May you enjoy & be inspired by this lesson. This wisdom is TIMELESS.

Sip it, take it in, work with it. And make your life more——WORTHWHILE.
Peace, Love and Gumbo! Marvin LeBlanc

Four Words That Make Life Worthwhile by Jim Rohn

Over the years, as I’ve sought out ideas, principles and strategies to
life’s challenges, I’ve come across four simple words that can make living
worthwhile.

First, life is worthwhile if you LEARN. What you don’t know will hurt you.
You have to have learning to exist, let alone succeed. Life is worthwhile if
you learn from your own experiences-negative or positive.

We learn to do it right by first sometimes doing it wrong. We call that a
positive negative. We also learn from other people’s experiences, both
positive and negative. I’ve always said that it is too bad failures don’t
give seminars. Obviously, we don’t want to pay them, so they aren’t usually
touring around giving seminars. But that information would be very valuable.
We would learn how someone who had it all, messed it up. Learning from other
people’s experiences and mistakes is valuable information because we can
learn what not to do without the pain of having tried and failed ourselves.

We learn by what we see, so pay attention. We learn by what we hear, so be a
good listener. Now, I do suggest that you should be a selective listener.
Don’t just let anybody dump into your mental factory. We learn from what we
read, so learn from every source. Learn from lectures. Learn from songs.
Learn from sermons. Learn from conversations with people who care. Always
keep learning.

Second, life is worthwhile if you TRY. You can’t just learn. Now you have to
try something to see if you can do it. Try to make a difference. Try to make
some progress. Try to learn a new skill. Try to learn a new sport. It
doesn’t mean you can do everything, but there are a lot of things you can do
if you just try. Try your best. Give it every effort. Why not go all out?

Third, life is worthwhile if you STAY. You have to stay from spring until
harvest. If you have signed up for the day or for the game or for the
project, see it through. Sometimes calamity comes; then it is worth wrapping
it up and that’s the end. But just don’t end in the middle. Maybe on the
next project you pass, but on this one, if you signed up, see it through.

And lastly, life is worthwhile if you CARE. If you care at all, you will get
some results. If you care enough, you can get incredible results. Care
enough to make a difference. Care enough to turn somebody around. Care
enough to start a new enterprise. Care enough to change it all. Care enough
to be the highest producer. Care enough to set some records. Care enough to
win.

Four powerful little words: learn, try, stay and care. What difference can
you make in your life today by putting these words to work?

Give the perfect “getting-started-in-life” gift to that special graduate.
With The New Graduate SUCCESS Package, you can share the extraordinary
achievement philosophies of the legendary Jim Rohn and SUCCESS magazine
publisher and best-selling author Darren Hardy. Get a FREE Bonus 12-issue
SUCCESS magazine subscription when you give the complete package! Click here now for complete details or to order!

Tags: Motivational, Customer Service, Small Business Sales Speaker, Small Business Leadership

Small Business Leadership: Bundle Tasks for Higher Productivity

Posted by Marvin LeBlanc

How to Bundle our Mental Activities Ensuring Higher Productivitymarvin LeBlanc productivity photo


If we dream of pursuing limitless opportunities and potential we must learn how to embrace the setting of boundaries. These guard against unwarranted interruptions to the tasks at hand and allow us to compartmentalize different aspects of our lives. This way you can attain the very best level of quality within each compartment.

What we are talking about is the importance of bundling our mental activities. There are a number of staple work interruptions that suck your time away, sap your energy and keep you day dreaming and away from the work at your desk.

These can be ‘drop-by’ visits from other employees, incoming phone calls (both internal and external), incessant internal emails between co-workers during work hours; and endless personal phone calls from the children and spouses of employees.

As an employer, you need to help them realize that when they are at work, they are there to work! It is not a case of just turning up and putting in the hours, half heartedly wasting away the day in order to collect the pay check at the end of the month. Hard work benefits everyone.

Work Hard and Play Hard!
I am of the view that you should work hard and then play hard. Away from work you should enjoy yourself to the fullest. Whether that is spending quiet time with your family and recharging your batteries, or going out and burning the candle at both ends. All I expect from my staff is that come work time they are fully prepared, both mentally and physically. Be presentable! Two pet peeves of mine are holes in jeans and the wet hair from a morning shower dripping onto an employee’s collar. Get yourself right mentally and the work value will follow.

At work turn up on time, work as hard as you can from minute one until the end of each day and ensure that you are adding value to the company!
That is one of the biggest truths you need to get through to your staff. Employees have to be educated that in order for them to make more money, they have to show the employer how they add more value to the company!
So, how can you do that? You can begin by compartmentalizing your work life and embracing the concept of ‘Living life by Appointment’.

An example of this is a company’s bills. Most businesses need to pay their bills every two weeks and allot an approximate time in order to complete this task accordingly.

The Key Points for an Allotted Session of Work:

  • Set an appointment with the people who need to be involved with the said task.
  • Show up on time and prepare your area (Keep the coffee away from important documents!).
  • Be mentally prepared to handle your portion of the task.
  • Notify all other team members (that are not involved with the appointment) that the meeting is going into session.

Once you have ‘Gone into Session’ there can be no interruptions unless of a critical nature and somebody is injured! In all seriousness, you have to set boundaries to all members of the session in order to focus their attentions and complete the task to a satisfactory level and on time.

In this example we are paying the bills. Here’s how it works:
  • Have the courage to restrict all small talk that is irrelevant to the appointment (There’s plenty of time for that on your lunch break).
  •  Do not accept walk in, or calls from other employees.
  • Set to the task at hand. We are in the appointment for an hour, so focus your efforts and energies on the task alone, and complete the paying of company bills.


A final point:

If you decide to take a walk, then go for a walk. Maybe take an Ipod to listen to some music, or stay alone with your thoughts. Don’t talk on your cell phone about work the entire time.

Equally, if you have arranged some quiet time in order to think out and process a problem, embrace that time. If you need to relax and evaluate your own spiritual connectedness with forces beyond the human element, take that time out.

If you have arranged a meeting with a client in a restaurant, REALLY BE THERE with them. Do not pick up your cell phone and interrupt the meeting.
The fact is that human beings do not multi-task efficiently. If you can compartmentalize your life you can produce the highest quality one moment at a time, one thought at a time. This way you produce your best work, your best thoughts and there will be no need for multi-tasking to finish projects that have been interrupted.

OBSERVE YOUR BEHAVIOR OVER THE NEXT 3 DAYS AND TRY TO ‘BE WHERE YOU ARE’. EVALUATE AND ASK YOURSELF ‘HOW AM I DOING?’

Peace, Love and Gumbo~

Marvin LeBlanc LUTCF, CNP

Tags: Small Business Leadership, Sales

Small Business Leadership: Use a Pre-Presentation Checklist

Posted by Marvin LeBlanc

Welcome Marvelous People!  This blog is from a guest blogger Myra Corrello. I hope you find it as useful as I did!

Peace, Love and Gumbo~ 

Marvin LeBlanc, LUTCF, CNP

This past weekend marked the start of summer travel season, many of you, like me, are making last-minute preparations for a trip. The most organized among us know that the whole preparation process can be greatly improved by using a packing checklist. From remembering an endless collection of technology adapters and chargers to the kid’s favorite snacks and toys, smooth traveling results from using a good preparation system.

Preparing to deliver a presentation involves similar logistical considerations and systematic steps.

In this month’s article, I'll share with you several items you may want to add into your pre-presentation checklist. Early and systematic planning will go a long way in enhancing your effectiveness on the Big Day.

Whether packing for your big trip or your next presentation, take a few minutes to m ake sure you’ve covered all your bases.

Happy and safe travels!

Use a Pre-Presentation Checklist to Enhance Your Success

Professional speakers never prepare for a presentation without a checklist. Neither should you.

There are so many details that go into great presentation delivery -- and most of them involve advance planning and communication. By using a checklist, you have a communication guide to help you team with the meeting host for a successful event. Advance planning is necessary in both content development and in logistical elements of delivery.

Today, let's look at some logistical elements that affect the success of your delivery.

Audience size. Ask the meeting planner for an estimated attendance at the beginning of discussions and continue to stay abreast of attendance changes till the day of the event. Audience size affects many logistical options and choices. For small groups, you have more flexibility to involve them in whole-group activities and discussions. Moving them around the room is also easier. You are also freer to roam among your audience in an intimate setting. For large audiences, you'll need to work harder to connect with everyone. It will also impact your choice of interactive activities and visual aids. checklist Marvin LeBlanc

Seating. In some situations, you'll be able to influence seating arrangements. In others, you’ll need to adapt to their pre-specified format. Ask whether there is flexibility. Seating arrangement impacts your ability to communicate with them and their ability to communicate with each other. For small groups where you are serving primarily as a facilitator, you will want to request either a U-shape (to facilitate whole-group discussion) or table rounds (for small-group interaction). Theatre-style seating accommodates more people but it limits your audience's ability to work together, comfortably take notes, and manage their materials. Consult your meeting planner early and use their feedback to help you make the best decisions.

Audience interaction. Getting your audience engaged and involved is critical to your success in any presentation. In the February 2011 issue of Simple Strategies I shared with you my 3-step formula to insure maximum audience learning: teach → apply → share. How can you build in a 3-step learning process in your situation? Audience size and room layout, among other variables, affect your option s. If you're facing a large audience, you'll want to consider polling strategies – anything from raised hands or standing to electronic polling devices. In large audiences, you can also use "pair-share" techniques -- having them work independently on their application and then sharing their results with a neighbor. You can also arrange for a second microphone to be able to float through the room via a facilitator -- or have a few people come to the front of the room to speak into your microphone. (Just make sure that you or the facilitator maintain complete control of the microphone to prevent anyone from grandstanding.) As mentioned earlier, a smaller audience gives you greater freedom to build in interactive activities. But remember that regardless of the size of the audience, audience interaction is a critical piece.

Visuals. While PowerPoint and other visual s oftware is considered standard for most business presentations, there are many situations where models, demonstrations, props and other visual aids still have relevancy. The old-fashioned flip chart or whiteboard is still a great way to capture audience input as long as audience size stays at 40 or under. Just remember that flip chart paper and other materials may be best managed with the help of an assistant -- which should be recruited before the presentation begins. Consider audience members in the back of the room. Will they be able to see your visual aid? Are there other options that could be more effective? Knowing your audience size and room layout are critical for making the right visual aid choices.

If you choose to use PowerPoint, make sure and pack extension cords, a multi-head ada ptor, and remote control. If possible, have a backup projector and laptop available. Load your presentation file onto the computer in advance. Don’t rely solely on one flash drive. Have a backup plan for every element.

Handouts. Determine in the early stages of planning whether you or the meeting planner will be responsible for duplication and distribution of handouts. While allowing the meeting planner to print handouts is a nice convenience it does require you to: 1) prepare your program and handouts early (giving them proper time) and 2) you do lose control over the quality of the handouts. Doing them yourself can be more expensive and, if you’re traveling, may involve shipping or working with an on-site duplicator. In return, you control the quality of the document -- which carries your name.

On each handout page, make sure to have a header and footer that provide your name, contact information, and any proprietary rights and restrictions. Documents are shared and passed around. You want anyone who gains access to the handout to be able to contact you for more information.

Video. Find out in advance if your presentation will be videotaped. In some cases, you might request that you be allowed to video the session. That video can give you important post-presentation quality feedback and excerpts might be helpful in promoting your work to others. In other cases, you might not want the session videoed but it's a requirement of the meeting planner. Rights and restrictions to the video are a negotiable item. Think carefully about what you want and need and be prepared to negotiate.

Sound. Always use a microphone!! Let me repe at, ALWAYS use a microphone. If you are speaking to 15 or more people, you need to use a microphone. I've sat through countless presentations where amateur speakers say, "I hate these things. You guys can hear me fine without it. Right?" It isn't a question of whether they can hear you (and many will struggle to and not speak up). It's a question of professionalism. When you raise your volume to project without a microphone your voice quality suffers. You lose richness and depth. You sound flat. Don't do it.

Are microphones intimidating and restrictive? Sometimes. Practice with them and work with the meeting planner to make sure you have a microphone that meets your needs (i.e. wireless, lapel, hand-held). Many speakers carry their own to insure proper quality and compatibility with their needs.

Speaker introduction. Take time to prepare a proper 1.5 to 2-minute speaker introduction and share it with your meeting planner/intro ducer in advance AND bring a printed copy to the session (they often forget to bring it).

Your introduction is critical for establishing credibility and building anticipation for your program. Don't make the most common mistake of treating your introduction like a bio. While a bit of biographical information is important, it should only be elements that are relevant to the current presentation. As much as 70% of the speaker introduction should focus instead on "wetting the appetite" of your audience for the program.

Make sure your introduction is limited to one printed page, double-spaced, and 14 font size. Ask the meeting planner to please follow the script as closely as possible.

Contact information. Get emails and cell phone numbers for everyone: the meeting planner, the banquet manager, etc. Last-minute communication needs always arise. Have numbers at your fingertips at all times.

Early planning, preparati on, and communication will not only help your Big Day go more smoothly, it sets an important tone of professionalism between you and the meeting planner. A successful team effort will likely result in repeat speaking invitations -- a win-win for all.

Dr. Myra Corrello helps entrepreneurs, executives, and subject-matter-experts craft presentations to increase revenue, secure investors, build PR, or enhance overall effectiveness. She offers presentation-skills support through coaching, consulting, on-site training, webinars, and downloadable self-study resources.  Find out more at:  www.PresentationsForResults.com or contact Myra at (504) 899-8660 or by email:  Myra@PresentationsForResults.com.

Tags: Small Business Tips, Business Leadership, Small Business Leadership

Small Business Leadership: The words don't matter that much

Posted by Marvin LeBlanc

This post is from a guest blogger Darleen Lenyo. 

So many times, especially in sales, especially starting out in sales, we’re concerned with what we are going to say. We allow ourselves to get fearful, create “horror” stories in our head of things that could go wrong, and we want a plan of action, a script, to make the call. And sometimes, more times than not, because we don’t create those scripts or that plan of action, we don’t make the call.Marvin LeBlanc sales calls

Did you know -

38% of communication is your tonality

55% of communication is body language

And 7% of communication is the words you use.

Let me repeat that, 7% of communication is the words you use.

What does this mean to you? The words you use are important. But what’s most important is the energy coming from you. Be sincere. Be enthusiastic. Share your knowledge. Bring something of value. Come from a place of contribution. Ask questions. Find out what they need and strive to help them.

People love enthusiasm. Enthusiasm is contagious.

People love passion. Passion is contagious.

People love to be included. Share your knowledge, your passion, your enthusiasm.

That’s your script. There’s your plan of action – Enthusiasm, Knowledge, Passion, Sincerity, Contribution, Asking Questions.

P.S. Looking for another tip to generate leads? The best time to make those calls is after you’ve received great news and have experienced some success! Try it – your self-confidence, positive energy, enthusiasm, & passion will shine through!

Darleen Lenyo, Mortgage Broker Extraordinaire

I hope you are enjoying the new blog!  If so please subscribe to receive updates in your inbox.  Peace, Love and Gumbo~

Marvin LeBlanc

Tags: Small Business Tips, Small Business Sales Speaker, Small Business Leadership, Small Business Sales, Sales

Team Member Engagement 7 Ways to Foster It

Posted by Marvin LeBlanc

 

Hello Marvelous People!

Our guest blogger is Tyler Winner – President of Dale Carnegie Training for Middle Louisiana and East Texas. His article today on Team Member Engagement offers great tips to use in your next team meeting. Let us know how his ideas help move your team forward at MarvinLeBlanc@aol.com.


7 Ways To Foster Team Member Engagement

As a leader at your business, you have considerable impact on employee engagement, and whether that engagement remains sustained or not.  Because employee engagement is so critical to the success of your business, affecting such areas as communication, development, contribution and employee morale, it becomes a necessary responsibility for all leaders.

Team Member Engagement Directly Impacts The Success Of Your Business.

Businesses with engaged employees benefit from having fewer absences, excellent customer service (acknowledged by their clients), stronger internal communication and employees who are generally more enthusiastic about their jobs and, thus, more productive.  To help you create the sort of dynamic work environment that team member engagement generates, we put together the seven tips below.team member engagement

7 Ways To Foster Team Member Engagement:

#1. Talk To Your Team: Communication is a two-way street, but someone has to put the keys in the ignition and get the car started, and that someone has to be a leader.  If you want your team members actively communicating with one another, you need to lead by example.  Throughout the day, talk to them about what is happening in the business, about work in the team and about their personal interests.

#2. Get To Know Your Team: Developing a rapport with your employees works in tandem with talking to them.  By genuinely getting to know your team members — their likes, their dislikes, their passions, their goals — you will gain a better understanding of what makes them tick, and in the process help them feel like unique individuals as opposed to human-shaped representations of their job function.

#3. Make Time For Your Team: As a leader at your business, it is important that you are available to the members of your team when they need you.  If you come off as unavailable or detached from the main body of your team, you will create a barrier between them and you.  This will lead to a serious disconnect and inevitable breakdown in communication, directly affecting your business’ success.

#4. Promote Fun At Work: “Fun” in this instance has less to do with fun in the sense of “fun and games” and more to do with employees being enthusiastic about their jobs.  When employees are having fun at the workplace, they are considerably more productive and contribute to a positive energy that influences the success of your business.

#5. Actively Support Your Team: Feeling supported by the rest of the team and the leaders at a business is an important aspect of team member engagement. Said leaders need to look for ways to help their employees grow and attain their business goals in order to combat complacency and prevent employees from growing disheartened with their job and their role in the company.

#6. Provide The Tools They Need: If you want your team members to perform at the top of their game and deliver the very best they can produce, you need to supply them with the right tools for their respective jobs.  Expecting employees to make due with what they have in essence cripples them, and can leave employees feeling that their job is far more of a struggle than it ought to be.

#7. Be Flexible: Ruling with an iron-fisted “my way or the highway” mentality stifles growth and development and creates a static, unchanging, complacent work environment — the antithesis of innovation and design (read: success).  Strong leaders know when to admit their weakness and when to concede to employees who may know more about something than they do, in the process engaging the employee by acknowledging their experience and relative expertise.

Executive Summary: Team member engagement, for any business — no matter what you do or what your size — is absolutely crucial.  As a leader at your business, it falls on your shoulders to take the first steps towards engaging your team members.  It may take a bit of effort, but in the end, the payoff is immeasurable.  Engagement motivates employees, creates a work atmosphere charged with excitement and energy, better communication and so much more. Bottom line: Team member engagement improves your business in every way.

Your Next Step: If you want to find out more about how Dale Carnegie Training can make your business more effective, or need more information on this subject, please send us an e-mail at tyler_winner@dalecarnegie.com.

Make it a great day!

Tags: Small Business Tips, Small Business Leadership, Small Business Leadership Speaker, Team Leadership

Motivational Speaker: Add Value or Die

Posted by Marvin LeBlanc

 

The quarter of 2011 is now in the books and pretty much GONE!

So I have a question. What were the results of  the recent “2011 CUSTOMER ADDED VALUE” meeting you had at your company in the last month?

Be honest. You never had that meeting now did you? That is a PROBLEM. And that spells future PAIN for you in 2011.
Marvin LeBlanc Value Add
Why do I say this? Because if you don’t provide the ADDED VALUE, your clients and prospects will find it from your competitor. And this will happen easily.  If you do nothing.

Perhaps a great goal for you is to “GET DONE” some vital thinking.

Define what ADDED VALUE for your clients and prospects really IS. Define what ADDED VALUE for your clients and prospects LOOKS LIKE.

(Do you have some clients that will tell you the truth about how you are doing in this area? It’s probably time to take them out for coffee anyways right?)

So do that, and be sure to let me know how it works out for you.  Save the RSS Feed for this blog and come back and share your important feedback.

<><><><><><><><><><><><><><><><><><><><><><><><>

Marvin LeBlanc is a left-handed, right-brained, fun-loving Cajun that is obsessed with Life Performance and Overcoming Adversity. He is an entrepreneur, writer, speaker and founder of Marvelous Performance Systems. Marvin is available for business retreats, keynotes, breakout sessions, workshops, & individual coaching programs. His book “COME HELL OR HIGH WATER” will be available in the Fall of 2011 through New York Publisher www.BloomingTwig.com. To rent Marvin’s brain, contact him at MarvinLeBlanc@aol.com and request a Free Personal Coaching Session

Tags: Small Business Tips, Small Business Sales Speaker, Small Business Leadership, Small Business Sales, Sales

Motivational Speaker: 10 Social Media Rules

Posted by Marvin LeBlanc

Hello Marvelous People!social media logos

If you’re a small business owner new to Social Media, then this article is just the thing you need to read now. If you’re experienced in Social Media, more than likely there are 3 items out of the 10 that you are not doing well.

So read this helpful article by Dave Nelsen and take some notes on what you need to do differently today with your Social Media approach.

Ten Do’s of Social Media (By Vistage Speaker Dave Nelsen)

Social media and social networking are quickly becoming “de rigueur” for business. A recent study by a Chicago-based firm, Slack Barshinger, showed that small and medium-size businesses are getting “heavily involved with social media, with about half using blogs, wikis, Twitter or other social media channels for business purposes.” If your company is not yet engaged, it’s time to jump in before your competitors beat you to the punch. If you’re not familiar with social media, check out YouTube, Twitter, TalkShoe, or any blog–these publishing and broadcasting democracies involve hundreds of millions of people. While most of these services were originally conceived for consumers, social media allows businesses to engage in many-to-many conversations with customers, accelerating their learning and building trust.


Critial rules for Social Media Marketing:


1. Do the same up-front planning you would for any important business initiative.

2. Define your target audience. Detail how you intend to create value for them. Map out how you expect them to create value for you. Document your approach and objectives per medium (blog, Twitter, Facebook, etc.). Listen and learn from others for a few weeks before responding. In general,
spend twice as much time listening as responding.

3. Display your Personality, and keep the content Interesting and Entertaining (the old radio adage “PIE”). Remember, people buy from people; show your professional self.

4. Be authentic. Never before has a medium and its participants been more skilled at smelling a rat and turning against the perpetrator.

5. Remember that social media is about two-way conversation (see “Don’t try to control” above). Conversation builds trust; trust leads to more sales. Favor timeless content over time-sensitive content (note: this varies based on the medium and there are exceptions). We live in a time-shifted “Tivo” world and there’s wonderful leverage in creating a blog post (for example) that will have value to new readers weeks, months, or even years from now.

6. Remember that “push” is out and “pull” is in. Direct mail, traditional advertising, and unsolicited email are forms of “push” — the content producer chooses who to target. “Following” on Twitter, “subscribing” to a blog or podcast, or viewing a video your friends “liked” on Facebook are forms of “pull” — the content consumer decides what to listen to. In today’s information-rich world, people want to opt-in, choosing where to spend their valuable time. Give them a reason to choose your content.

7. Keep your eyes open. Use Google Alerts, search.twitter.com, relevant Linkedin Groups, Ning networks, and other sites to monitor or “listen in” on conversations about your company, your competitors, and the best practices in your industry.

8. Show patience. As the party with more power (a business relative to a customer/prospect), attacking or being critical will frequently backfire and word will propagate quickly.

9. Learn from your audience (as they will learn from you). Be prepared to rapidly evolve your products and services to meet their needs. They’ll suggest valuable ideas you never thought of.

10. In the next few years, social media will become a primary vehicle for interacting with your customers, partners, suppliers, and even employees. By getting started today, your company can adapt to a changing world more quickly than your competitors. What are you waiting for?

Vistage member and speaker, Dave Nelsen helps companies develop social media strategies to improve their marketing, sales, customer support, and even internal communication. He’s the Founder of podcasting pioneer TalkShoe and a long-time entrepreneur. You can contact Dave at dave@get121.biz.


Tags: Small Business Tips, Small Business Sales Speaker, Small Business Leadership, Small Business Sales, Sales

Motivational Speaker: 7 Steps to Being Irresistible

Posted by Marvin LeBlanc

Hello Marvelous People!

Ah yes! Out loud. Alone. Slowly say these words with me.

SIMPLY IRRESISTIBLE. COMPELLING. ADDICTIVE.Motivational Speaker Marvin LeBlanc value

Have you ever wondered why certain Web sites, restaurants & organizations are VALUED so much more than others? How did they become simply irresistible, compelling, (even addicting) and invaluable to their clients & prospects? They must have just been lucky, right? Maybe they were just in the right place at the right time? Yep, that happens. In about 1 out of every 100 businesses!!!

The rest of good business happens with good business PLANNING. Humor me for a second while I walk you through this quick exercise.

Step 1: Turn away from your monitor and quickly write down your 3 most favorite Web sites.

Step 2: Turn away from your monitor and quickly write down your 3 most favorite restaurants.

Step 3: Turn away from your monitor and write down the top 3 organizations that generated the highest revenue for you in 2010.

Step 4: Now go study your 3 most favorite Web sites and find out why they are valuable to you. Write your results down.

Step 5: Think about your 3 most favorite restaurants. What is it that REALLY makes them your favorite. Your most VALUED restaurants. And don’t put down, “because the food taste good”. BORING!!! So what. That’s not the REAL VALUE. Go deeper.

Step 6: Think about the top 3 REVENUE GENERATING groups you were involved in. (Chamber of Commerce, Service Club, Referral Group, Business Group, School Groups) Write down “WHY” you feel they generated so much revenue.

Step 7: The Final Step. Look at the answers you’ve created for yourself and sit down with an Accountability Partner (who’s not your partner or family member) and ask yourself the most important question in 2011: How can I apply these answers to offer Knock Your Socks Off, World Class Added Value to my clients and prospects? I’m talking to you Mr/Mrs Small Business Person.

Think about how serious this is. If there was a way you could get relief from the ridiculous “feast or famine” sucky sales cycles, wouldn’t that be worth it all? It will be. Recognize that the answer is in front of you with my 7 Steps to Becoming IRRESISTIBLE. Now invest yourself into some think time & get your plan in ACTION.

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